Terms of Service
TechFeng.net belongs to KNIGHT NETWORK AND BUSINESS SERVICES LTD and is a brand of KNIGHT NETWORK AND BUSINESS SERVICES LTD.In order to keep the business operation normally and continuously improve service quality, use of TechFeng.'s service constitutes acceptance and agreement to this Terms of Service.
TechFeng. may modify the terms at any time, customers will be notified for changes by E-mail they registered at our site.
Use of Services
You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of United States and your country or other applicable jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify TechFeng. of any unauthorized use of your account or any other breach of security. TechFeng. will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.
Acceptable Conduct
You are responsible for the actions of all users of your account and any data that is created, stored, displayed by, or transmitted by your account while using TechFeng.. You will not engage in any activity that interferes with or disrupts TechFeng.'s services or networks connected to TechFeng..
Prohibited Usage
You agree that any of the below activities are considered prohibited usage and will result in immediate account suspension or cancellation without a refund and the possibility that TechFeng. will impose fees; and/or pursue civil remedies without providing advance notice.
Resource Abuse
Intentional abuse of resources, including but not limited to consuming excessive network traffic, CPU powers or disk IO.
Botting
TikTok botting is strictly prohibited. Your account would be terminated immediately without refund if you're using our servers for TikTok botting.
Spam and Unsolicited Bulk Email (UBE)
TechFeng. has a zero-tolerance policy on spam, Junk E-mail or UBE.
You are responsible for traffic outbound from the IP space that you have purchased. You must respond in 24 hours once such a complaint to your IP address happens otherwise your related service will be suspended to prevent further impact.
Illegal Usages
Including but not limited to access to other computers, networks, devices, and accounts without authorization, transmission, distribution or storage of information, data or material that in violation of laws and regulations of the United States and your country, in violation of copyright, trademark, trade secret, or other intellectual property rights.
Such activities are strictly prohibited and may result in immediate service suspension or termination without refund.
Proxies and VPN
Tor / Open Proxy / Anonymous Proxy of any kind is strictly prohibited as such service often leads to illegal activities.
Other Activities that considered as Harmful
- Activities that damages TechFeng.'s operation, properties and other customers.
- Providing false information on any contract or application.
Invoicing and Payment
You agree that TechFeng. shall be permitted to charge your credit card on a monthly, annual, or other agreed upon basis in advance of providing services. Payment is due upon invoicing. Service may be interrupted on accounts that reach 3 days past due. Accounts that are not collectable by TechFeng. may be turned over to an outside collection agency for collection.
You agree that TechFeng. may change service pricing and fees at anytime.
You understand that TechFeng. may change service price if a financial shock happens and impacted the exchange rates, in order to continue providing services without interruption.
You agree that TechFeng. shall add late fee to overdue invoices. Late fee amount may change at anytime.
Refund Policy
TechFeng. promises a 24-hour money-back guarantee on all products that have not especially stated, excludes the circumstances below:
- Apparent fraud
- Intended service abuse
- Targeted by DDoS attacks
- You used more than 25 GiB traffic on the VM
- Assigned IP address isn't working in a country where RIPE Atlas doesn't have more than 3 active anchors (Effective 25 Aug 2022, Amended 30 Nov 2022)
Refunds will be issued to the original form of payment. After the refund is processed, the account may be used for future orders, however, it will not be eligible for further refunds.
Uptime Guarantee
TechFeng. provides 99.9% uptime on all hardware and network connectivity.
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